Welcome to the Butterball Turkey Talk-Line: where all of your Thanksgiving turkey emergencies are brought to the experts. Since 1981, an ordinary office space has been the buzzing center for solving thousands of turkey troubles: “How many hours should I thaw my turkey?” … “What should I do if I cooked the giblets inside?” … “A raccoon nibbled on my turkey. Can I still eat it?” These are just a few questions that’ve been brought to the experts who answer the phone, and this year will be no different.

We’re taking you behind the scenes of what happens when someone dials that 800-BUTTERBALL number, how the experts become experts and how the Butterball Turkey Talk-Line came to exist.

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